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Ways to improve your Search Engine ranking (SEO)

Search Engine Optimisation (SEO) is the process of making changes to your website in order to improve your online visibility in a search engine’s organic results, otherwise known as unpaid or natural results. The factors which affect your website’s search engine rank have changed over the years, due to Google’s (and other Search Engines) continual updates to their algorithms; therefore, continually reviewing your SEO activities is crucial to ensure you appear prominently on the search engine results page (SERP).

Did you know that 75% of people don’t scroll past the first page of search results and 70%-80% of people skip straight past paid ads completely and to the organic results? Therefore, even if you are using pay-per-click (PPC) ads; which generally appear at the top and bottom of the results page and marked ‘Ad’ next to the URL, the majority of online users will ignore your ad and skip straight to the organic results, where you may not appear if your website is not optimised effectively.

 

How can I find out where my website is ranking?

If you want to see where your website is ranking on a search engine, we don’t recommend you perform a search of your business yourself as it is likely that you will not get an accurate representation of where your website ranks for a number of reasons:

  1. You are likely to regularly visit your website from the device you are using and therefore the search engine will recognise this and display your website as one of the top results based on your cookies and browser history.
  2. You may be carrying out the search from your office location and the search engine will show businesses closest to you based on relevance.
  3. If using Google search for example, you may be logged into Google using an account associated with your website or your Google My Business listing and therefore your website might show artificially high in the results.

To check your website’s SERP ranking correctly, there are a number of free or paid tools you can use. Our recommendation is Serpfox, they offer a free account for up to 10 keywords or paid plans from $10 a month. Other quick online tools which don’t require an account or subscription include Moz Rank and SERPChecker, but there are a variety of others available which also provide keyword idea tools and the ability to check your site’s ranking against your competitors.

 

What factors affect my search ranking?

There are a number of factors which will affect your website’s organic search ranking, some of which aren’t new and have been best practice for years, but others are becoming increasingly more important as Google continues to update their algorithms almost every day.

 

Keywords

A search engine recognises search terms as ‘keywords’ and will look for these keywords on your website to see if it is relevant for that search. The use of keywords for SEO has changed slightly over the years as it’s no longer feasible to throw a bunch of keywords onto your website in the copy or H1 tags. The basic rule is to choose one unique keyword per page to tell the search engine what that page is about. You can use free online keyword tools such as Google’s Keyword Planner, WordStream or Wordtracker to find keyword ideas and their search volumes. Most tools will also show the PPC competition and cost-per-click (CPC), if you decide to use the keywords for paid search ads too. To benefit from full SEO, the keyword you have chosen for that page should be included in the meta data and on the website page itself (in the first H1 tag and at least once (possibly more) on the page text, ideally in the first paragraph). You can also include it in the page URL and alt tags. All of these placements will help tell search engines what your pages content is really about.

 

Meta Data

Meta tags are bits of text that describe a web page’s content; however, they don’t appear on the web pages themselves, only in the page’s HTML code. A search engine reads the meta data to find the topic of the web page and check for the relevance of your web page against a particular search term. Each page of your website should have a unique meta title and meta description. This will tell the search engines the name of your page and what it is about. To effectively write meta data for your website, your meta title and descriptions for each page will have one main keyword in it that is relevant to that page. The meta data is also the title and description which will display on a search engine’s results. For example, I have searched “SEO tools” in Google and one of the top organic results was this page link for Moz (see image below). You can see that the keyword “SEO tools” is in the meta title; therefore, Google has recognised that this is a relevant web page for my search term.

In order for your meta tags to display correctly, your title should be no longer than 50-60 characters and your description no more than 150-160 characters in order for Google to display your page listing without getting truncated.

Page URL

Search engines will also check your web page URL for relevance to the search term, therefore in addition to your meta tags you can include your chosen keyword for that page in the website’s or page’s URL to help improve your ranking.

Content

Updating your website regularly with new content will help to improve search engine results too. Content can be anything in the form of copy, blogs, video, resources, graphics, infographics and more. Video is also increasingly relevant and in demand by users; therefore, having embedded video on your website is a bonus for your SERP rank. Using keywords in your website’s copy such as blogs and case studies will also help to improve search results and you can also label your images and other media using alt tags, which work similarly to meta tags and give the search engine further information about your website’s content.

 

Mobile-Friendliness

Over 50% of web traffic in the world is now on mobile and mobile users are increasing dramatically year-on-year; therefore, it is vitally important for websites to be mobile-friendly. Google can recognise how well your website performs on a smaller device and will rank your website accordingly. It will check your website for its responsiveness, accessibility, loading speeds and user-experience on mobile. You can check if your website is mobile-friendly by using Google’s Mobile-Friendly Test.

 

Image source: https://www.statista.com/statistics/241462/global-mobile-phone-website-traffic-share/

 

User-experience

In addition to mobile-friendliness, you should still ensure that your website performs well on desktops and tablets too. If your website has a lot of java-script, high-resolution images, video and links, these factors can affect a website’s page load speed; which will have a negative impact on your search rank. You can check how your website performs in this area using free online tool, GTmetrix; which gives you a score for your website’s page speed and will also provide you with smaller scaled images or ‘smushed’ images to replace those on your website, without compromising quality.

You should also check your website for broken-links in case you have changed any of your website’s page names or URLs historically. Old links from your website may still show up on search results or may be linked from other website and need re-directing, otherwise your website will show a 404 error page, which also negatively impacts user-experience. To check your website for any broken links, you can use the ‘Crawl Errors’ report under Google Search Console’s webmaster tools.

Another thing to consider which can impact your ranking is your website security. In 2014, Google confirmed that websites with an SSL certificate would get an added advantage in the search engine results and last year sites with a non-HTTPS status would be flagged with the warning message “Not secure” in the URL bar of the browser to show that it was unsafe. If your website is http:// instead of https://, you should consider purchasing an SSL certificate from your web hosting company. An SSL certificate will help to minimise the chances of cybercrime and hacking that is often targeted through security loopholes in web browsers. You should also check that you are using the most up-to-date version of your CMS or PHP. If you are using WordPress for example, in 2018 official guidance was released that you should run PHP 7 or higher, which not only provides improvements in handling errors and script problems but improves your website’s security and makes your website harder to hack.

 

Google My Business

Finally, if you haven’t set up your own Google My Business account, it is possible that Google has created one for you. This is the business and address listing that shows for your business. For example, when searching “Winchester restaurant” in Google search, I am given several listings of restaurants and a map. If you utilise this tool to its potential, it can have positive effects on your SERP ranking. You can edit your listing to include images, a description, opening hours, contact information, a link to your website, directions and reviews. A listing with positive Google reviews (all things being equal) is more likely to rank higher in Google’s search engine results than a listing with poor reviews or no reviews at all. You can set up a Google My Business listing or request ownership of one that exists for you by creating an account here.

 

 

How TLC Business can help

TLC Business can undertake a variety of SEO-related activities for SMEs including a review of your website, creating an SEO strategy, setting up Google Analytics and Search Console, keyword research and analytics, meta-data creation, on-page and off-page optimisation and more. You can find out more about our SEO services (make this the link) on our website, or get in touch by emailing info@tlc-business.co.uk or calling 01962 600 147.

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Technology shifts and their impact on content marketers

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With technology continually evolving, content marketers need to ensure that they stay on top of the trends and technologies that will influence their audiences and marketing channels going forward. With this in mind, we take a look at some of the emerging technologies that are shaping the world of marketing this year. Is your business on top of them?

Social purchasing

Social purchasing has been a growing trend over the last few years. It involves consumers being able to purchase products and services direct from an organisation’s social media channel, rather than their website.

Facebook have lead the way with social purchasing, through their Facebook ads, but other social media channels, such as Pinterest, with their buyable pins (where consumers are able to buy products straight from the network without leaving the page) have supported them. According to a study by Deloitte, 47% of millennials say their purchases are influenced by social media, indicating social purchasing opportunities are only going to increase. Businesses that have to-date ignored social media marketing, could be missing out on a trick!

As you might expect, social media is the most popular marketing channel for marketers looking to share content and build an audience. With the rise of social purchasing, it does raise the interesting question of is this the beginning of the end for the traditional business website?

Live streaming

Streaming live video has become a growing trend, with apps like Meerkat, Twitch and Periscope appearing more frequently on our smart phones. Even mainstream social apps like Facebook have adopted their own live streaming features, and users are beginning to demand new ‘in-the-moment’ content, rather than pre-scheduled.

This could put a heavy burden on businesses large and small. Even large organisations, like Red Bull and Home Depot in the States, who rely heavily on video content to engage with their consumers, will be challenged to come up with genuinely engaging ‘in-the-moment’ content. It will be particularly interesting to see how video leader, YouTube, will respond to the growing trend, with their platform currently set up to deliver pre-recorded rather than live video.

Live streaming also offers opportunities for SMEs looking for closer engagement with their target audiences. It is important that marketers in smaller businesses don’t discount this exciting medium. It is not all about the big brands!

Mobile usage

Mobile messaging apps are beginning to transform the way consumers interact with brands, and Facebook is once again at the forefront of this trend. In March 2015, Facebook announced their partnership with Dutch airline KLM, giving KLM passengers the ability to access booking confirmations and boarding passes via their smartphone.

The practice of carrying out transactions through messaging apps is already expanding in China, where consumers are moving rapidly towards mobile purchasing, and away from online purchasing. The rapid rise of mobile purchasing will force businesses that offer an online-only service to adapt and evolve.

The dramatic growth of mobile usage and the rise of the smartphone is heralding the slow demise of traditional PCs and computers. For a long time, laptops and desktops were the preferred choice of consumers for researching and purchasing, but now the tables have turned. With the advent of 4G and Wi-Fi becoming ever more ubiquitous, amongst us in shops, cafes, restaurants and even banks, smartphones are becoming our primary means of running our lives. From a content marketers perspective, ensuring your content can be easily accessed on a mobile device is now a must.

If you are involved in content marketing and aren’t considering the impact of these and other technological developments on your strategy, you’ll be missing out on some very exciting opportunities.

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What SMEs need to know for effective marketing in 2016 – seminar summary

Last week, TLC Business held our annual marketing seminar at The Mayflower Theatre in Southampton, but with a slight twist. We teamed up with Simon Harmer and his company Blown Away to deliver an inspirational session for businesses looking to get their marketing up and running.

This year, the focus was to ‘Get Your Marketing in Order for 2016’, and this blog will outline the main themes explored on the day, just in case you missed it!

Social media

With social media now firmly embedded into all our lives, it is clearly of big importance to us marketers. To help you succeed in your social media exploits, here are some top tips:

  1. Make sure your timing’s are on point. Many businesses fail to engage with their social media audience because they are posting at the wrong times. There are now a variety of scheduling platforms such as Buffer that suggests the best times to post updates for your business – so take advantage!
  2. Get your business on the right platforms. If you’re looking to build meaningful B2B connections and the ability to forge lasting business relationships, then LinkedIn consistently comes out on top as your best bet. In contrast, if you’re a B2C organisation and are looking to drive audience engagement and ultimately sales, then Facebook tops the list.
  3. Ensure that your posts have that ‘visual’ appeal. Posts that contain an image are 94% more likely to be shared than ones that don’t. Many marketers miss out on this simple trick that can increase social media engagement and reach dramatically!
  4. Posting the same content to all channels can become a bit tedious for your audience if they are present on each platform. Take advantage of the respective strengths of each social media platform and post content accordingly.

SEO

Search Engine Optimisation (SEO) is still perceived by many as a bit of a dark art. Despite constant algorithm updates, there are still opportunities to play the SEO game effectively and win.

Google is increasingly positioning itself as an ‘answers engine’. The advent of mobile has also put the cats amongst the pigeons (excuse the pun for those SEO geeks out there!) meaning there are even more opportunities to make your local business standout from the crowd.

Tips:

  1. Ensure that Google Analytics and Webmaster tools are installed and active on your website. Combined they will give you all the information you need (and more!) to get your website to be the best it can be. Google Webmaster tools will tell you what terms your site is being found for in Google, as well as identify any aspects of your site that are holding it back.
  2. Take full advantage of Google’s Keyword Planner to help inform the decision making process behind the keywords you choose to optimise your website pages for. And remember, keywords don’t have to be one word; they can effectively be phrases too.
  3. If you only do a few things SEO related on your website, make sure two of them are creating unique meta titles and descriptions optimised for the keyword-focus for each particular page.
  4. Get involved with Google Developer for page speed insights and how accessible on desktop or mobile your website is. Google gives marketers an insight into the loading speeds of their website, and will also give tips on how to increase load speed times. Alongside this, Google Developer provides a mobile-friendly test that will give marketers the tips and improvement suggestions they need to make their site better for mobile users.

PPC

96% of Google’s revenue comes from PPC ads, so clearly PPC is an important tool for them. We are sure you must be aware of the ads that populate Google’s search results pages! Statistics show that the top 3 ads on each search page receive 46% of traffic. PPC click-through rates are also shown to be 10 times higher than organic search clicks.

So what influences a good PPC ad? Each ad on every search page is ranked by Google. One’s ad rank is based on their cost-per-click and quality score. Your ads quality score has the ability to make or break your campaigns success. The quality score is made up of your ads click through rate, alongside your ads relevance to the keyword and your landing page’s relevance to the targeted keyword. The more relevant the better!

Tips:

  1. Make your ad text as relevant as possible to the keyword and ensure your landing page is targeted at that keyword too! Try getting your landing page’s URL to include the keyword in too.
  2. Get retargeting. Retargeting has given us marketers another tool to boost our marketing with. With retargeted visitors 70% more likely to convert, it doesn’t come as a surprise that retargeting is another highly effective marketing technique. To put it in its most simple form, retargeting is the practice of serving display ads to people who have previously engaged with your brand. It is vital for marketers looking to increase marketing results in 2016, helping to drive sales and increase brand awareness.  The numbers are compelling. Statistics have shown that retargeted ads receive a 0.70% click-through rate, compared to just 0.07% for regular display ads. Following this, brand search exposure can increase by over 1000%, just from retargeting. With this in mind, retargeting is a must for 2016!

E-marketing

With 2.6 billion email users worldwide, it doesn’t come as a surprise that e-marketing is still a massive hit with marketers. It is reported that for every $1 spent on email marketing, the average return is $44.25, providing yet more reason for you to start thinking about promotion through email if you haven’t done so already.

The popularity of email marketing is continuing to grow, and more email scheduling platforms are being introduced. Platforms such as Campaign Monitor, ReplyApp and MailChimp are great tools for creating, scheduling and managing marketing email campaigns.

Tips:

  1. Use email marketing platforms such as Campaign Monitor to split test each email campaign. This will allow you to identify what content and approach is most effective at meeting your objectives and enables you to continually refine and improve on what works best.
  2. Personalisation is key! Send emails that are personalised to the recipient. Include their name in the subject line, reference topics and include content that they have expressed in interest in. This will not only help build better relationships between your business and consumer, but it will be demonstrable through better engagement and open rates.
  3. Make the email content mobile-friendly, that way the emails can be accessed by a wider audience.

Content Marketing

Creating and sharing content that engages your audience (Content Marketing in a nutshell!) is now a vital component of the marketing mix for marketers. New and fresh content should be published regularly. What regularly looks like depends on your audience. For B2B marketers, 26% post news and updates multiple times a week.

92% of businesses that use social media, use it as a tool to present content. Email is another vital content distribution tool.  LinkedIn, Twitter and YouTube make up the top 3 for effectiveness when sharing content, but all have different advantages and disadvantages; therefore it’s important to make sure your content is tailored to your different channels.

Top Tools

With 2016 approaching, what are the top tools for more effective marketing? We have identified Datananas as a potentially effective tool for those looking to build their professional database, with its ability to export LinkedIn users and their contact information from LinkedIn without the need to be connected to them.

Other platforms like Buffer have also popped up on the radar, with its unique imaging software – Pablo! Brands are now able to upload an image of their choice and add text to it, making each social media post unique and eye-catching for their audience.

SumoMe is another top marketing tool for 2016, incorporating a series of apps all designed to get your website and content working. The toolbox includes on page analytics, free traffic for your site, image sharer and a smart bar that will increase your number of email subscribers – amazing!

What else is there to add to the marketing tool list? Google’s Webmaster Tools crops up again! As mentioned before, Google’s Webmaster Tools is a vitally important tool for anyone with a website. With the ability to understand your site’s organic search performance, as well as providing tips and tricks on how to get more traffic, the tool is a must.

One New Year’s resolution for you – download these marketing tools!

So, what matters for SMEs?

We think the top 5 themes that SMEs should consider in 2016 are:

  1. Content is king – still!
  2. Analytics
  3. Personalisation
  4. Online ads
  5. Video

We hope you find this useful and would like to thank everyone who attended. We look forward to seeing you again soon!

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#MarketingTitbits – Periscope, millennials and social media platforms

periscope-millennials-social-smaller1. Periscope has 10 million users but advertising is ‘nowhere near top of mind’
Since its launch back in March, Periscope has gained huge popularity and has gone on to sign up more than 10 million users. Yet despite reaching this impressive milestone, Periscope’s CEO, Kayvon Beykpour, has said that the company is not focused on users, but engagement levels instead.

Unlike parent company Twitter, the platform is choosing to brush big marketing campaigns to the side so that investment can be made into developing their product. However, Periscope is not the only live streaming service available, as established sites such as Facebook begin to join the band wagon.

Find out more on their unusual approach by clicking here.

2. Millennials and mobile: what marketers need to know

Millennials are often a mystery to marketers; they have never experienced a world without the internet and will soon account for one third of all retail spending. But one thing that millennials are not a supporter of is traditional advertising.

According to a new article by Econsultancy, marketers need to catch their attention by appealing to their sense of adventure through curating content that is amusing, exciting and entertaining. Millennials value personalisation with a brand, and with more looking to vloggers or social media sites for inspiration, this is more important than ever.

Click here to find out more.

3. 7 social media platforms that could explode before 2016

During the last decade, social media has experienced exponential growth thanks to the opportunities that it provides to the modern marketer. Forbes has compiled a list of the top 7 platforms that could explode onto the scene this year and threaten the reign of Facebook and Twitter.

The list features fairly new companies such as presentation sharing site, Slideshare, and Hyper, which combine the ideas behind the likes of Instagram and Reddit. However, the inclusion of one of the ‘original’ social networks may surprise you.

Take a look at the full list here.

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#MarketingTitbits – Facebook, uni blunders, real-time marketing

facebook-uniblunders-realtimemarketing-smaller1. Facebook just changed mobile advertising. Here’s how…
Facebook has set itself on a new mission – to combat ‘the mobile problem’. In the UK alone, Econsultancy believes that there is £1.9 billion+ of opportunity that isn’t being grasped for brands to buy more mobile ad space and reap the rewards of the ever-increasing use of mobile platforms.

Fear not, as Facebook has now introduced Atlas, a new ad buying service that will use Facebook’s user data to target audiences across other websites on multiple platforms. Buyers will be able to track the journey of a user, from the first sighting of an advert, to the possible click-through and potential conversion. The idea is that marketers will now be able to see if their mobile ads work and consequently whether they should buy more of them.

Will it increase mobile advertising? We’ll have to see.

Click here to read more.

2. Five toe-curling blunders from university marketing teams

The university market has become increasingly competitive through the rise of tuition fees, meaning most are constantly developing their marketing strategies to embrace and engage with the younger generations. But sometimes even the biggest universities get it wrong.

Check out The Guardian’s article showing some of the worst mistakes made, including unfortunate acronyms created by Newcastle University when they attempted to trademark various names, and The University of California’s backlash after creating a new logo that some students believed resembled a flushing toilet.

Take 5 minutes and amuse yourself by clicking here.

3. Five lessons learned from leading brands’ real-time marketing efforts

Today, more and more brands are attempting to enter the pool of real-time marketing, or quite simply engaging audiences with content that is happening now.

By taking a look at The Guardian’s compilation of some recent examples, you can learn some valuable lessons. For example, it is useful to check your messages before they are sent out, as made.com found after the Scottish Referendum when they sent out the wrong verdict, and faced handing out discounts to those who had seen the blunder. One brand that succeeded with its real-time marketing is Samsung, who enjoyed picking at Apple’s launch of the iPhone 6 as part of their ‘it doesn’t take a genius campaign’.

To see other brands’ attempts and learn some lessons, click here.

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#MarketingTitbits – Facebook secrets, B&Q, startups

facebook-b&q-startups-smaller-11. Shh… three Facebook marketing secrets
You may have read some of our Facebook advertising news stories over the past few weeks, but this week even more has been revealed. Some of the most experienced Facebook marketers may be surprised to hear about some of the hidden features that they keep behind closed doors.

Now, Facebook can tell you all you need to know about your audience. For example, you can find out whether they’re using desktop or mobile, their age, and whether they’ve graduated or not. However, if you have an American audience of above 1000, then your ‘spying skills’ can gain much more depth, as you’re able to identify income brackets and even the cars they drive (although, this may be bordering on stalker tendencies).

To check out other insights, click here.

2. B&Q’s new £60m responsive website reviewed

What could you buy for £60m? Fifty Bugatti Veyrons? Possibly a chunk of Buckingham Palace? The list could be never-ending, yet did it cross your mind that you could also invest in a new website for yourself or your business? Maybe not, but that’s exactly what B&Q have done. Will their new web design blow you away?

Econsultancy undertakes a comparison between new and old, so you can make your judgements on whether the more contemporary design works for B&Q. They have now followed in many brands footsteps by introducing the ‘click and collect’ feature, although the products available to take advantage of this are unfortunately limited. An important point is has the company already lost customers by removing the option for a guest checkout, resulting in more shoppers ditching their virtual baskets?

To take a look at the review for yourself, click here.

3. 8 of the most first-world startups on the planet

Why are start-ups aimed at the world’s wealthiest people becoming increasingly popular? Well, it seems that 24% of your average app developers make nothing from their creations, so maybe attracting the millionaires of the world is the way to go. However, if you would like to indulge yourself in the high-life rather than create it for others,  these apps could be perfectly suited to you.

The apps consist of the seemingly normal and of course, the weird. For example, Priv is an app that allows users to pay rather steep amounts for professional beauty and wellness services sent straight to them. Whereas Hangover Club was created to send buyers specialised IV drips to cure the after-effects of the night before, for prices ranging from $175 to $250.

If these apps have interested you, then click here to see the remaining six

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#MarketingTitbits – Google Translate, Twitter, SEO

googletranslate-twitter-seo-smaller1. Report: Google app will soon let you translate voice to text in real time
Google Translate has helped many of us over the years to overcome the language barrier, but now Google are taking their electronic dictionary to new heights with the introduction of real-time voice translation. Although the app offers voice-to-text translation at present, the update will allow it to automatically recognise a language and then translate it to the language you desire.

It’s not yet apparent when the new update will be released and with 90 languages to work on, it’s no wonder the project started way back now, in July 2013.

To learn more about the upcoming feature, click here.

2. Prince William and Kate now have an official Twitter account

The day has finally come! Kensington Palace, which is home to the Duke and Duchess of Cambridge and Prince Harry, has created its own Twitter account, gaining over 130K followers in just over a week. Much to the disappointment of many around the world, there are no plans yet for the royals to be tweeting personally.

Instead, the Twitter account will provide updates on engagements, following in the steps of Clarence House and The British Monarchy, who both have Twitter accounts officially dedicated to the Royals.

To check out more details, click here.

3. How social and mobile work with SEO

Marketing generally works best when it is integrated. Different channels interact and build on the work each other does, combining to deliver an enhanced ROI. With this in mind, consider how can social media and mobile marketing work together to lead to improved SEO rankings?

One of the keys to making this work is to optimise the posts and content you are putting out through your social media channels – think keywords and location. The new Google Pigeon update, which focuses on geographic location when generating mobile-based search results, delivers the most relevant local businesses for the searcher. Google will reward sites that are mobile-optimised, so maybe it’s time to get working on that responsive-designed site.

Click here to discover more tips on how to succeed in the SEO, mobile and social media world.

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#MarketingTitbits – John Lewis, mobile optimisation, Instagram

johnlewis-mobile-instagram-smaller1. John Lewis’ director of comms on upholding the reputation of a loved brand
As one of the UK’s biggest brands, it’s no surprise that John Lewis has a tough task on its hands maintaining the reputation that has been built up over the past 150 years. Communications Director, Peter Cross, has spoken to Marketing Week and reveals his thoughts on the pressure that he faces.

Cross describes the challenge as a ‘privilege’, explaining that working in retail today requires bravery to allow you to stay ahead of the game. He also tells of an annual sales report revealing that at a time of digital evolution, 85% of the brands sales involved the store in some way, showing that roles of different channels are being reshaped to enhance experiences for the modern shopper.

2014 marked a huge 150-year milestone for John Lewis, but what does 2015 hold for the high street giant? To find out, you can click here.

2. 23 reasons why mobile users will abandon your site

Mobile commerce seems to be in a never-ending cycle of growth, with 37% of all retail sales over the Christmas period being completed through a mobile device. However, there are still many ways in which brands are failing to provide the best user experience through these devices, so we’re revealing just some.

Examples of brands that have been caught out for their mistakes include Currys, for the unwelcome appearance of numerous pop-ups, Tesco, who make people’s lives that bit more difficult with their tiny links and Thomas Cook, who wouldn’t appear to make many conversions through mobile whilst pages load at an extremely slow pace.

If you’d like to see the remaining guilty parties, click here.

3. How to build your business on Instagram

After launching a clothing business from the comfort of his own home, Alan Wardle and AnyForty have finally moved into their own offices after 6 years, and declare Instagram as its key marketing tool. But how do you succeed on the photo-sharing app?

Instagram has allowed creative businesses like AnyForty to build a solid customer base that can be constantly updated with new visual content that is fun, exciting and relevant. Alan shares a number of tips, which include scouring for relevant hashtags that could be beneficial to your business, replying back to photos your business is tagged in and always keeping followers up to date by posting fresh content on a regular basis.

To read more about the success of this start-up and how you can do the same, click here.

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#MarketingTitbits – retail technology, reputable brands, royal celebrations

ecommerce-reputablebrands-royal-smaller1. Shoppers using average five connected devices to purchaseWhen purchasing goods both online and in-store, consumers are now on average using five ‘connected’ devices during the process, whether this be browsing, researching, comparing or buying. Devices range from PCs, laptops, tablets, smartphones, smart TVs and wearables according to DigitasLBi, which examined retailer trends around the world.

The research found that 27% of consumers will hope to find personalised offers online, while 70% believe they would engage with in-store connectivity like GPS or Wi-Fi tracking if the stores offered consumer benefits. But it’s not just devices that are growing in popularity – social networks such as Facebook, Twitter and Pinterest are also seeing increased growth in direct purchasing.

Could 2015 be the year that changes the retail experience fundamentally? To find out more, click here.

2. BMW beats Google and Walt Disney to become world’s most reputable brand

In a recent study carried out by Reputation Institute, BMW topped the list of the world’s most reputable brands, succeeding last year’s joint first place holders, Walt Disney and Google.

The brands were ranked in accordance to their reputations amongst consumers, based on criteria including innovation, governance and citizenship. The top ranking vehicle manufacturer believes its success is down to internet and social media tools, but also face-to-face interaction itself. Other brands joining BMW in the top 100 include Rolex, Apple, Volkswagen, Nestle and IKEA.

To take a look at the list in full, head to The Drum.

3. How brands wished Queen Elizabeth a happy 89th birthday ft Marmite, Beats, Lidl & Tesco

Last week, Queen Elizabeth celebrated her 89thbirthday, and brands across the world came out to celebrate as #QueenElizabeth trended on Twitter for the majority of the day.

Sharing their limited edition royal products on social media were Marmite and Pot Noodle, who created animations commemorating the occasion, while other brands, such as Tesco, Lidl and Surfdome showed their humorous sides.

Take a look at how others celebrated the special day by clicking here.

 

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#MarketingTitbits – personalisation, McDonald’s, Wonga

personalisation-mcdonalds-wonga-smaller1. Google’s UK sales chief: it is criminal for brands to avoid personalisation
According to Google’s sales director, Martijn Bertisen, brands are still reluctant to “put faith into mobile”, even though 60% of consumers now wish for personalisation on the platform.

At the annual IAB Mobile Engage event, Bertisen explained that although mobile searches have now overtaken desktop searches in 10 of Google’s most advanced markets, marketers are unlikely to even be ready for mobile at the most basic level. So, with consumer demand growing for further personalisation of their experiences, what’s next for marketers?

Bertisen believes that those who push into the wearables industry and speak to each individual consumer in a personalised voice will be the ones who succeed.

To read more, click here.

2. The 8 craziest ways McDonald’s has tried to boost sales

Last week marked a big birthday for the world’s biggest fast-food chain, as it celebrated the opening of its first restaurant. And to commemorate the milestone, Entrepreneur has compiled a list of some of the strangest methods that McDonald’s has used to boost the brand in the past.

From starting a delivery service in New York, to hiring a Mythbuster to talk about pink slime, it’s clear that the some are certainly less than conventional. But what do you think about Ronald McDonald’s new makeover and the brand’s terrifying new mascot, Happy?

Click here to take a look at more of their strangest moments.

3. Wonga looks to rebuild battered brand as it pledges new ‘responsible’ marketing drive

Pay-day loan firm, Wonga, has revealed its new approach in the reshape of its marketing strategy, ditching the ‘Wongie’ puppets and creating a campaign surrounding ‘credit for the real world’.

The switch follows a string of high-profile controversies that have occurred over recent years. Some issues the brand has had to deal with include compensation payments, banned adverts and multiple incidents of public criticism. Wonga are hoping to overcome this recent backlash by focusing on the improvements they are making to people’s day-to-day lives.

For more on the brands improvements, click here.

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