No matter how big or small your business is, it’s important that your website is responsive across all devices, especially mobile. A recent survey found that 88% of consumers who search for a local business on a mobile device call or go to that business within 24 hours, and 57% won’t recommend a business if the website isn’t responsive on mobile. Thankfully, with just a few simple steps you can improve your website’s ‘viewability’ considerably and give your customers the seamless experience they’ve come to expect.

1. Re-evaluate the template you’re using
   If you’re using a DIY website building site, like Squarespace or Wix, and your current template isn’t responsive, it’s time to re-evaluate! There will be a plethora of responsive templates you can choose from to replace your current unresponsive one. Take a look at them and choose one that is best fit for your business. Even if it means you have to spend some time altering the layout and content on your website, it’ll be worth it in the long run. If you have a bespoke site, created by a developer, get in touch with them to discuss making your site responsive. It might cost you a bit of money but it will certainly help your site perform better in the search engines and improve your visitors’ user experience.

2. Make navigation simple
   Avoid long navigation bars which require consumers to zoom or make it harder for them to click the right link, as this easily puts people off. Less is more when it comes to navigation bars, so keep your options in the 4-5 range and make sure each one has a strong title with  clear calls to action. The text size is also important as consumers need to be able to easily click the link.

3. Keep the text short and sweet
   Mobiles can’t display as much information as desktops and tablets, so it’s a good idea to review your website’s text with this in mind. Can you be more concise and reduce the volume of text? This will almost certainly have benefits outside of improving the mobile experience of your visitors. Once again, you need to make sure your calls to action are clear and customers understand what your business does, and why they need your services. Typography is also important; make sure the text isn’t too small and the spacing is even as this will allow for easier reading.

4. Make sure your images are optimised
   Images which aren’t optimised can slow down your website a lot and could potentially lose you customers if your site is taking too long to load. JPG, PNG, and GIF files are usually fine and there are many tools you can use, such as Optimizilla; which will optimise your images for you. Images which are too big can also reduce your websites responsiveness, so make sure you check the size of your images too.

5. Use mobile specific features
   Adding interactive maps and providing icons for your contact details are great for customers using your website on their mobile. This way they can get in contact with you much more easily than having to re-type your details into a search engine.

6. Avoid using pop ups
   Pop ups can be a serious buzz kill, especially on mobiles as often browsers don’t support them, so avoid using them as they can easily put customers off.

To conclude, a responsive website is a necessity. By making your website responsive, mobile visitors are more likely to have a positive experience, which means they’re more likely to turn into loyal customers. Your websites ‘viewability’ will also affect where you rank on search engines, so make sure you check your website is providing the best mobile and desktop experiences frequently. Once your website is responsive you’re well on your way to success!