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5 Marketing Mistakes You’re Probably Making (And How to Fix Them)

Marketing is the lifeblood of any business. It’s how you connect with customers, build your brand, and ultimately drive sales. However, it’s easy to fall into common traps. Here are five marketing mistakes you might be making and how to fix them.

Mistake #1: Not Knowing Your Audience

  • The Mistake: One of the biggest mistakes in marketing is not having a clear understanding of your target audience. Without this crucial knowledge, your campaigns can fall flat and fail to engage or resonate with potential customers.
  • Fix It: Do your homework! Get to know your audience through market research. Create detailed buyer personas that include demographic info, interests, pain points, and buying behaviour. Use tools like Google Analytics, social media insights, and surveys to gather data. Tailor your marketing messages and strategies to fit the needs and preferences of your target audience.

Mistake #2: Inconsistency Across Channels

  • The Mistake: Your brand voice and message vary wildly across social media, email marketing, and your website. This creates confusion for your audience.
  • Fix It: Develop a brand style guide. This document ensures consistent use of logos, fonts, colours, and voice across all marketing materials. Consistency in your branding helps build recognition and trust with your audience. Train your team to follow the style guide and regularly review your content to keep a cohesive brand image.

Mistake #3: Focusing Solely on Sales

  • The Mistake: Being too pushy with sales in your marketing efforts. Constantly pushing products and services can turn off your audience and hurt your brand’s reputation.
  • Fix It: Provide value through your marketing. Create content that educates, entertains, or solves problems for your audience. Use storytelling to build an emotional connection with your customers. Engage with your audience on social media by responding to comments and messages, and join in on conversations relevant to your industry. By building relationships and trust, you’ll create loyal customers who are more likely to buy from you.

Mistake #4: Focusing on Features, Not Benefits

  • The Mistake: You highlight product features without explaining how they solve customer problems. Your audience may not understand the value of your products or services.
  • Fix It: Lead with the “why.” Explain how your product or service improves your customer’s life. Focus on the benefits they’ll experience by using your offering.

Mistake #5: Overlooking Mobile Optimisation

  • The Mistake: Forgetting about mobile users by not optimising your website and content for mobile devices. With more and more people using smartphones, this can mean missing out on a lot of potential customers.
  • Fix It: Mobile-friendly website. Make sure your website is mobile-friendly with responsive design. Test your site on various devices to ensure it loads quickly and functions properly. Optimise your content for mobile by using shorter paragraphs, larger fonts, and easily clickable buttons. Also, consider mobile-specific marketing strategies like SMS campaigns and mobile ads to reach your audience wherever they are.

Don’t worry, you’re not alone, it’s easy to make marketing mistakes without all the know-how. That’s why, many businesses choose to outsource their marketing, rather than try to tackle it on their own.

For a free virtual marketing ideas session with marketing experts, call us on 01962 600 147 or email info@tlc-business.co.uk

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Clever Halloween marketing campaigns

In case you’ve missed it over the last few years, Halloween has taken on a lot more commercial significance to businesses and retailers. Heavily influenced by the holiday’s popularity in America, Halloween in the UK has become bigger, spookier and  more important than ever for engaging with customers and prospects. In fact, businesses are even beginning to market Halloween products as early as August; and it seems to be working, with spending surveys highlighting a consistent year-on-year increase in consumer spending associated with the autumnal holiday. It seems that as the schools go back, enthusiastic ‘halloweeners’ take to the shops to find that perfect costume and start preparing for the ghostly festivities. With the eerie holiday just around the corner, TLC Business have taken a look at some of our favourite (and unnerving) Halloween campaigns of recent years. Which is your favourite?

1. Asda

This 1980s themed Halloween commercial for Asda was launched in Autumn 2017. The advert featured a family Halloween party with multiple generations, from kids to the grandparents, dancing freakishly to 1986 hit ‘Word Up’ by Cameo. The advert, entitled “Home For All Things Haunted”, showcased the wide selection of Asda Halloween costumes, cakes, pumpkins and decorations, positioning the supermarket as the go-to store for all Halloween supplies. The advert had a Shazam feature, enabling viewers to scan the ad on their devices; which would then re-direct them to a custom Halloween landing page on their website with their list of holiday-themed products. The campaign also ran alongside social media posts, a radio ad and PR.

2. Burger King

In 2015, the hashtag #GreenPoop became rather popular on Twitter, all down to the Burger King ‘Halloween Whopper’ burger, featuring a suspiciously black bun. The coloured bun trend started in Japan, where they have a variety of unusually coloured burger baps; including pink and red. The Halloween Whopper was brought to UK Burger King stores nationwide for a limited time until October 31st 2015. The black bun, which used a natural colourant, was also BBQ flavoured. As the hashtag that started trending might indicate, it was the burger’s effect on customers’ stools, turning them a funky green colour, that caught the public’s attention. We don’t know what’s spookier, the black bun or the after effects?

3. M&Ms

In 2016, the memorable red and yellow M&Ms featured in a series of TV commercials leading up to Halloween. Employing comical references to trick or treating, red and yellow opted to stay in for fear of getting eaten, but that didn’t stop red eating a yellow M&M and referring to itself as a cannibal. M&Ms’ clever approach to marketing has helped keep the popular chocolate treat going for over 75 years.

4. Topshop

Stranger Things is of one Netflix’s most popular original shows and with their announcement of the Season 2 release date last October, high-street retailer Topshop curated a Stranger Things product line which launched at their Oxford Street flagship store. The store itself was transformed and featured interactive reconstructions of the Stranger Things set, including the Hawkins laboratory manned by actors, where customers could be tested for telekinetic powers by moving a can of coke using the power of their mind. The product line reportedly sold out immediately in store and online, leaving many Stranger Things and Topshop fans disappointed. The release was just in time for Halloween and the store also held exclusive screenings of the show.

5. Fanta

For several years, the Coca-Cola owned brand Fanta has been releasing Halloween-themed cans featuring skulls, witches and vampires in a playful, spooky twist on their iconic branding. In 2017, the campaign also included a series of snapchat filters and lenses, where you could transform yourself into a cracked China Doll or bathe in a bath of blood.

What are some of your favourite Halloween campaigns? Get in touch by emailing us at info@tlc-business.co.uk.

 

 

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