As you may already know, TLC Business support ‘CamKids’ – The Cambodian Children’s Charity, and this week we received our Child Sponsorship Annual Update.
We sponsor a young girl called Sreylim who is now 15, and is about to go into Grade 10 at school. She remains very committed and works hard at school; however she isn’t a fan of biology! She doesn’t yet have any firm ideas about what she wants to do when she finishes school, but she still thinks she would like to use her English skills. Sreylim has considered teaching or translating, but says she would also like to work as a tour guide, and thinks that the amazing temple complex at Siem Reap might be a good place to work.
Sreylim has previously travelled to Siem Reap to participate in the bicycle challenge, and this year she was very excited to return, but this time with her mother. She really enjoyed showing her mother around the temples, and Angkor Wat itself was definitely her favourite. She loved the steep stairs and all of the wonderful stone carvings.
Sreylim’s brother, Chanrith, is also doing very well, both near the top of their respective grades. Chanrith is now 19 and is in the year above Sreylim at school. They both remain very close and supportive of each other, and are looking forward to travelling home for the Pchum Ben holiday.
If you would like to find out more about CamKids and their incredible work, click here.
1. Aldi’s ‘agile’ Christmas campaign wins first round of Christmas ad battle
With just 3 weeks to go until Christmas, Aldi has definitely run the most effective festive campaign of 2015, adopting an agile approach and social engagement to defeat their rival retailers. Aldi’s ‘man on the moon’ ad compared two telescopes – one John Lewis and the other Aldi which included Jean the infamous star of Aldi’s previous ads.
Aldi has managed to top a list of 13 retailers; scoring 154 compared to John Lewis’ lower score of 142. WE’s head of digital and insights, Gareth Davies, says “ If there’s one thing that the Aldi advert has shown us it’s that being agile and creating on-the-fly content can be a hugely successful strategy”.
Would you like to see the top 13 Christmas ads of 2015? Click here.
2. The top 10 marketing moments of 2015
With 2015 now coming to an end, us marketers have seen some of the most controversial, ground-breaking and, at times, baffling campaigns of the year. As we recap to some of the top marketing campaigns, Nicola Kemp unveils this year’s biggest marketing stories – enjoy!
There are no surprises here as Google have reached the #1 spot with their rewritten structure of Alphabet – their new holding company! Closely following Google was Apple and their new ‘Apple Watch’, as well as Moneysupermarket.com and their ‘Epic strut’ campaign which featured Sharon Osbourne.
Click here to view the top 10 marketing moments of 2015.
3. What is Periscope and how can you use it for business video streaming?
2016 is approaching and businesses are looking for the next tool to experiment with to advance their business strategy in the new year. For many, the next tool at the top of the list is Periscope – a video streaming/broadcasting service from Twitter which allows businesses to have video conversations through their network!
Anyone who follows your broadcast will be able to see your live video, like it, comment on it and even share it to other followers on Twitter. From a business perspective, Periscope is an excellent way to gain visibility. It’s important for businesses to be active on the platform to create a community with their target audiences – the more interactive, the better.
1. Microsoft ‘surprises’ as it tops The Guardian’s poll of the most influential UK brands
Surprisingly, it beat the likes of Amazon and Google in a new poll by The Guardian, subsequently being named the UK’s most influential brand – who would have thought? Microsoft’s move to imbue more social values in its marketing is being offered up as the the ‘primary driver’ for its success in the poll.
Surveying 2,000 UK consumers, covering 200 of the biggest brands, the results were unexpected. The results were defined by the respondent’s perception of a brand’s position for each of the following criteria – commercial influence, how a brand impacts purchasing habits and its impact on society and their audience. Not only did Microsoft surprise us marketers with their winning score of 58.3, but the runner up, with 54.7 points, was TripAdvisor, perhaps equally unlikely, closely followed by Amazon with 53.9 – more expected!
To read more about Microsoft’s success, click here.
2. Marketers’ 2016 predictions: from the video explosion to the next ‘new normal’
The marketing industry is changing rapidly and shows no signs of slowing down, forcing marketers to adapt to thrive. 10 of the industry’ best and brightest have been asked to share their predictions for 2016 – enjoy!
Gavin Patterson, Chief Executive at BT, predicts that the year ahead is full of ‘busy-ness’, where marketing will be an important way of communicating with consumers and businesses. On the other hand, Nicola Mendelsohn, Vice-president of Facebook, believes that video will become even bigger, where people can discover the world through sharing content.
3. 20 entrepreneurs share the advice that made them successful
Regardless of how success is defined, it can be a gruelling task for businesses to achieve it. Entrepreneurs can generally agree that it takes confidence, passion and drive to accomplish goals, and to recognise success once achieved. With this in mind, 20 of the most successful entrepreneurs share their best advice on how to succeed in business.
The renowned Bill Gates believes “success is a lousy teacher. It seduces smart people into thinking they can’t lose”, meaning success is worked for, not given. Other business fanatics like Steve Jobs says “You can’t connect the dots looking forward; you can only connect them looking backwards. So you have to trust that the dots will somehow connect in your future”.
Want more advice on how to achieve success? Click here.
Last week, TLC Business held our annual marketing seminar at The Mayflower Theatre in Southampton, but with a slight twist. We teamed up with Simon Harmer and his company Blown Away to deliver an inspirational session for businesses looking to get their marketing up and running.
This year, the focus was to ‘Get Your Marketing in Order for 2016’, and this blog will outline the main themes explored on the day, just in case you missed it!
Social media
With social media now firmly embedded into all our lives, it is clearly of big importance to us marketers. To help you succeed in your social media exploits, here are some top tips:
Make sure your timing’s are on point. Many businesses fail to engage with their social media audience because they are posting at the wrong times. There are now a variety of scheduling platforms such as Buffer that suggests the best times to post updates for your business – so take advantage!
Get your business on the right platforms. If you’re looking to build meaningful B2B connections and the ability to forge lasting business relationships, then LinkedIn consistently comes out on top as your best bet. In contrast, if you’re a B2C organisation and are looking to drive audience engagement and ultimately sales, then Facebook tops the list.
Ensure that your posts have that ‘visual’ appeal. Posts that contain an image are 94% more likely to be shared than ones that don’t. Many marketers miss out on this simple trick that can increase social media engagement and reach dramatically!
Posting the same content to all channels can become a bit tedious for your audience if they are present on each platform. Take advantage of the respective strengths of each social media platform and post content accordingly.
SEO
Search Engine Optimisation (SEO) is still perceived by many as a bit of a dark art. Despite constant algorithm updates, there are still opportunities to play the SEO game effectively and win.
Google is increasingly positioning itself as an ‘answers engine’. The advent of mobile has also put the cats amongst the pigeons (excuse the pun for those SEO geeks out there!) meaning there are even more opportunities to make your local business standout from the crowd.
Tips:
Ensure that Google Analytics and Webmaster tools are installed and active on your website. Combined they will give you all the information you need (and more!) to get your website to be the best it can be. Google Webmaster tools will tell you what terms your site is being found for in Google, as well as identify any aspects of your site that are holding it back.
Take full advantage of Google’s Keyword Planner to help inform the decision making process behind the keywords you choose to optimise your website pages for. And remember, keywords don’t have to be one word; they can effectively be phrases too.
If you only do a few things SEO related on your website, make sure two of them are creating unique meta titles and descriptions optimised for the keyword-focus for each particular page.
Get involved with Google Developer for page speed insights and how accessible on desktop or mobile your website is. Google gives marketers an insight into the loading speeds of their website, and will also give tips on how to increase load speed times. Alongside this, Google Developer provides a mobile-friendly test that will give marketers the tips and improvement suggestions they need to make their site better for mobile users.
PPC
96% of Google’s revenue comes from PPC ads, so clearly PPC is an important tool for them. We are sure you must be aware of the ads that populate Google’s search results pages! Statistics show that the top 3 ads on each search page receive 46% of traffic. PPC click-through rates are also shown to be 10 times higher than organic search clicks.
So what influences a good PPC ad? Each ad on every search page is ranked by Google. One’s ad rank is based on their cost-per-click and quality score. Your ads quality score has the ability to make or break your campaigns success. The quality score is made up of your ads click through rate, alongside your ads relevance to the keyword and your landing page’s relevance to the targeted keyword. The more relevant the better!
Tips:
Make your ad text as relevant as possible to the keyword and ensure your landing page is targeted at that keyword too! Try getting your landing page’s URL to include the keyword in too.
Get retargeting. Retargeting has given us marketers another tool to boost our marketing with. With retargeted visitors 70% more likely to convert, it doesn’t come as a surprise that retargeting is another highly effective marketing technique. To put it in its most simple form, retargeting is the practice of serving display ads to people who have previously engaged with your brand. It is vital for marketers looking to increase marketing results in 2016, helping to drive sales and increase brand awareness. The numbers are compelling. Statistics have shown that retargeted ads receive a 0.70% click-through rate, compared to just 0.07% for regular display ads. Following this, brand search exposure can increase by over 1000%, just from retargeting. With this in mind, retargeting is a must for 2016!
E-marketing
With 2.6 billion email users worldwide, it doesn’t come as a surprise that e-marketing is still a massive hit with marketers. It is reported that for every $1 spent on email marketing, the average return is $44.25, providing yet more reason for you to start thinking about promotion through email if you haven’t done so already.
The popularity of email marketing is continuing to grow, and more email scheduling platforms are being introduced. Platforms such as Campaign Monitor, ReplyApp and MailChimp are great tools for creating, scheduling and managing marketing email campaigns.
Tips:
Use email marketing platforms such as Campaign Monitor to split test each email campaign. This will allow you to identify what content and approach is most effective at meeting your objectives and enables you to continually refine and improve on what works best.
Personalisation is key! Send emails that are personalised to the recipient. Include their name in the subject line, reference topics and include content that they have expressed in interest in. This will not only help build better relationships between your business and consumer, but it will be demonstrable through better engagement and open rates.
Make the email content mobile-friendly, that way the emails can be accessed by a wider audience.
Content Marketing
Creating and sharing content that engages your audience (Content Marketing in a nutshell!) is now a vital component of the marketing mix for marketers. New and fresh content should be published regularly. What regularly looks like depends on your audience. For B2B marketers, 26% post news and updates multiple times a week.
92% of businesses that use social media, use it as a tool to present content. Email is another vital content distribution tool. LinkedIn, Twitter and YouTube make up the top 3 for effectiveness when sharing content, but all have different advantages and disadvantages; therefore it’s important to make sure your content is tailored to your different channels.
Top Tools
With 2016 approaching, what are the top tools for more effective marketing? We have identified Datananas as a potentially effective tool for those looking to build their professional database, with its ability to export LinkedIn users and their contact information from LinkedIn without the need to be connected to them.
Other platforms like Buffer have also popped up on the radar, with its unique imaging software – Pablo! Brands are now able to upload an image of their choice and add text to it, making each social media post unique and eye-catching for their audience.
SumoMe is another top marketing tool for 2016, incorporating a series of apps all designed to get your website and content working. The toolbox includes on page analytics, free traffic for your site, image sharer and a smart bar that will increase your number of email subscribers – amazing!
What else is there to add to the marketing tool list? Google’s Webmaster Tools crops up again! As mentioned before, Google’s Webmaster Tools is a vitally important tool for anyone with a website. With the ability to understand your site’s organic search performance, as well as providing tips and tricks on how to get more traffic, the tool is a must.
One New Year’s resolution for you – download these marketing tools!
So, what matters for SMEs?
We think the top 5 themes that SMEs should consider in 2016 are:
Content is king – still!
Analytics
Personalisation
Online ads
Video
We hope you find this useful and would like to thank everyone who attended. We look forward to seeing you again soon!
https://www.tlc-business.co.uk/wp-content/uploads/2017/12/blog-image-resized-2.jpg350577tlchttps://www.tlc-business.co.uk/wp-content/uploads/2018/10/logooptimised.pngtlc2015-12-01 00:00:002018-05-15 10:05:47What SMEs need to know for effective marketing in 2016 – seminar summary
1. John Lewis sees a significant sales uplift following ‘Man on the Moon’ launch
The latest John Lewis Christmas ad, #ManOnTheMoon, appears to have generated an increase in the most important metric for any marketing campaign – sales. After its first week of release, the department store reported its first weekly sales total to surpass £100m this season – an increase of 1.5% from the previous year.
The much hyped Christmas ad received 22 million views in its first week – a total which makes it on track to become “even more popular” than last year’s ‘Monty the Penguin’. This Christmas, John Lewis teamed up with Age UK to raise awareness of the 1 million elderly people that go for over a month without speaking to anybody over the holiday period and beyond.
To read more on the success of #ManOnTheMoon, click here.
2. Are these the best retro Christmas ads of all time?
According to Anne Carpen, creative director of 18 Feet & Rising, some of the best Christmas ads are from a bygone era. The most challenging part for brands preparing their Christmas ad isn’t wading through numerous clichés, but instead finding the festive cheer during the summer season, when the campaign has to be prepared to get them ready to implement in the run up to Christmas.
One brand that didn’t fail to entertain their audience was OfficeMax with their ElfYourself campaign, and is still extremely popular today. DirecTV also managed to bring out the pleasant side of characters like Darth Vader, Chucky and Hannibal during the festive season with their Silent Night Christmas ad – even this would put a smile on any Scrooges face at Christmas.
Click here for the best retro Christmas ads of all time.
3. The new Google+ seeks the middle ground in social publishing
Many marketers are still confused as to what Google+ actually is; however, a major revamp has occurred in yet another effort to convince its most loyal users to log on. From the new change, Google+ is seeking a middle ground between Twitter and Medium, a place which revolves around an individual’s interests and a desire for micro-blogging.
Collections have been available to users for five months, but are now at the centre of focus on the revised network. The Collections will allow users to group posts together, encouraging users to create and share further content. In much the same was as Medium, Google+ have reinforced Communities on the network to inspire users to get involved through popular groups.
1. How The Economist injected digital into a 172-year-old magazine
The 172-year-old publication, The Economist, has recently embraced digital technology, with help from Iain Noakes, The Economist’s Global Digital Acquisition Journey and Performance Director. With this new revolution, Noakes was keen to stress that despite its recent efforts, The Economist is not a digital brand.
The Economist team researched their potential market and found that their circulation could grow from 1.6m to 73m, just by making their magazine accessible online. According to Noakes, a large proportion of people subscribe once they’ve browsed the content, and those who unsubscribe are retargeted through further content.
2. 30 days’ worth of social media hacks and experiments
Marketers like us are always keen to find new ways to improve our social media numbers, and the best way to grow in the social media world is to try new things. To inspire change, entrepreneur Kevan Lee has drummed up 30 new, small and simple experiments.
One of the favourite recommendations for getting more followers and engagement on social media is to embed a tweet at the bottom of a blog post, making it easy for readers to engage with the blog. Not only this, but posting during non-peak hours can also boost recognition, as well as pinning a tweet at the top of a Twitter profile.
To read Kevan’s top 30 social media hacks, click here.
3. The top 100 brands for millennials
Millennials make up a large consumer group, and 3,500 people aged between 20 and 35 have been asked by Moosylvania for their favourite brands over the past three years. Some of the brands that came out on top were surprising – others, not so much.
With 91% of Millennials owning a smartphone, it doesn’t come as a surprise that the top brand was Apple. However, you might be surprised to see Nintendo, reaching #11, elevated by the nostalgia Millennials feel when playing the games they enjoyed when they were kids. Some brands didn’t fare so well though, Subway being a prime example, given that Millennials make up a key target audience, occupying a lowly #92.
Click here to view the top 100 brands for Millennials.
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1. Is John Lewis playing with fire with its annual Christmas advert?
With the combination of John Lewis Christmas ads being the second most shared of all time, will #ManOnTheMoon be another unqualified success? According to BrandWatch, the ad was mentioned more than 23,000 times on social media just two hours after its launch. With such huge expectation, is there a risk associated with pursuing such campaigns year after year?
John Lewis has definitely caught our attention with their Christmas ad, and the top marketers from the Post Office, eHarmony and Virgin Games have given their verdicts. Romain Bertrand, eHarmony’s marketing director, states “#ManOnTheMoon delivers all the things we’ve come to expect from a John Lewis Christmas ad”, but will the leading brand be able to keep up with the hype each year? We will have to see.
To see what the other marketing magicians thought, click here.
2. Should we dare to leap beyond Google Analytics?
It doesn’t come as a surprise that many marketers use Google Analytics as their primary website analytics tool, but are there others out there? With the tool being part of the Google family, we feel that we can trust it; our peers use the tool, its free, and provides top level website performance statistics.
The question is – should we leap beyond Google Analytics? There are a many of tools available to you which help to form an insight into your website data. Behavioural insights from the likes of Decibel Insight and Hotjar are a ‘must’ for marketers, as well as testing tools such as Optimizely and Visual Web Optimizer. These tools vary in cost and each offer different insights. Whether you feel you need them as an addition to Google Analytics is very much down to your specific requirements. What we can say is that there is a whole world of web analytics tools out there beyond Google’s offering, make sure you explore them.
With the internet turning into television and mobile turning into our new browser, have you wondered what will happen to marketing in 2016? For an expert perspective, some of the leading marketers, including CEOs, authors and executive recruiters have been asked for their thoughts – enjoy!
IBMs Chief Marketing Officer, Deepak Advani, believes the key for marketing in 2016 is cognitive commerce. Brian Kardon, CMO of ThinkingPhones, believes real-time marketing analytics will unite online and offline behaviour for richer lead scoring and nurturing in 2016. However, Michael Schinelli, CMO of UNC Kenan-Flagler Business School, states that digital marketing will cease, as marketers move towards a concept of marketing in a digital world.
Do you have a prediction for marketing in 2016? Share it with us today! Or click here for the full list of predictions.
1. Google AdWords at 15: moving beyond the last click
The success of AdWords for Google, launched 15 years ago, is undeniable. Now, the search giant is keen to build on the success and add even more functionality for advertisers and benefits for searchers. Back in 2000 when AdWords first launched, it had just 350 advertisers, now that number is more than 1 million and the success of AdWords shows no signs of abating.
For those marketers who don’t know, AdWords is Google’s paid search service, whereby advertisers can pay to have their ads shown for specific keywords on Google search network, as well as on partner websites, apps and videos.
Click here to find out more information about AdWords plans for the future and developing their service.
2. The dangerous art of using humour in marketing
Content that pulls on the emotional strings is powerful and humour is no different. However, getting it right can be the difference between being derided and loved for a brand. Being funny through social content can be tricky, but get it right and the rewards are compelling. Get it wrong; however, and the awareness it generates will be unwelcoming.
KFC experienced this with their recent reconstruction of pro surfer, Mike Fanning’s, much-publicised shark attack. Fanning’s family took offence and they were forced to take it down. But for every comedic backfire, there is an example of comedy gold.
Take a look at the pros and cons, as well as some great examples of humour in marketing here.
3. Halloween 2015: the creepiest campaigns
Trick or treat? We have TREATED you to the creepiest Halloween marketing campaigns this year, and they didn’t fail to disappoint.
Once again, brands like Tesco have been trying to spook us this Halloween, and they certainly excelled with their ‘Spookermarket’ campaign. Tesco launched their online film set in one of their supermarkets which were given a spooky makeover. Hidden cameras were able to capture the reactions of customers as they encounter a series of scary situations.
Click here to view the results along with some of the other spookiest Halloween campaigns of 2015.
1. Over 20% of FTSE 100 CEOs now come from a marketing background
British companies are gradually becoming marketing experts when it comes to filling the top job, as 21% of all FTSE 100 CEOs now come from a sales or marketing background. The UK’s tendency to employ former marketers is far greater than international companies, where only 10% of CEOs are former marketers.
Over the last few years, Tesco has led the way here and in July 2014 they appointed former Unilever marketer Dave Lewis – who was responsible for Dove’s ‘Real Beauty’ campaigns – to help rescue their dwindling sales and profits.
There are plenty more examples, so click here to view the full list of marketer CEOs.
2. 5 books to read before starting your business
Starting up a new company can be a tricky business, and there are many factors which need to be considered. With 80% of businesses failing within the first couple of years, it’s important for budding entrepreneurs to prepare as much as possible in advance, and with so many business books out there now, reading has got to be the place to start.
Building a business can be a daunting task, and Ken Dunn from Entrepreneur has shared his 5 top books to read before entering on the challenging journey. The Founder’s Dilemmas is a particular favourite, a book that focuses on helping entrepreneurs reduce the risk of mistakes.
3. Dulux puts augmented reality app at the heart of e-commerce plans
Dulux is investing heavily in its app with a view to helping shape how decorators – both amateur and professional –use their mobile device to improve their home.
Key new features include the ability to sync up a user’s virtual scrapbook on the Dulux site, the ability to buy testers from the new app and perhaps most interestingly, an augmented reality feature that allows users to view how a room will look if painted a particular colour, through the camera on their device.
TLC Business have teamed up with renowned inspirational speaker Simon Harmer and his company Blown Away, to deliver an insightful and inspirational working-lunch session for businesses who are looking to get better results from their marketing in 2016.
Not only will the session include marketing tips, cheats and ideas, but it will give you an insight into marketing trends for 2016, provide advice on how to get the biggest bang for your marketing buck, and inspiration to actually make those necessary marketing changes for 2016.
So when is it? The FREE session will be held on the 25th November 2015 at The Mayflower Theatre in Southampton, between 12-2pm. As well as this, the networking session will include lunch and two presentations.
We guarantee you’ll leave with lots of fresh ideas and feeling motivated to put them into action. Places are limited, so reserve your seat now to avoid disappointment. To reserve your ticket, click here.
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